Catering Policy

Catering Policy

Advance Notice: We recommend placing your catering order request as early as possible. Every effort is made to
accommodate our clients, however, advance notice ensures our ability to properly plan for your event. Any orders placed or
changed within four (4) business days of your event will be subject to a $25.00 rush fee.

Order Minimums: There is a minimum of 6 guests for any catered event.

Guarantee of Attendance: A final guaranteed guest count must be submitted five (5) business days prior to your event. This
number cannot be reduced. We will do our best to accommodate any request to increase the guest count, however changes
will be subject to additional charges. Within four (4) business days of the event, a 15% fee will be applied to the per person
cost of each additional guest. Within two (2) business days of the event, a 25% fee will be applied to the per person cost of
each additional guest.
Cancellation Fee: Cancellations will be accepted before five (5) business days prior to the event. Cancellations received after
this time will be charged 50% of the proposal amount. Cancellations received less than three (3) business days prior to the
event will be charged 100% of the proposal amount.

 

Service Time: Standard menu pricing is based on a two (2) hour service time,

Holidays: Events falling on Australian National  administrative holidays or holiday weekends will incur a 20% additional charge.
Billing and Payment: Clients Can Pay via, Bank deposit, Humm, Zip or Credit Card. Other Fees and charges will be confirmed via Phone or Email and will be charged on Pickup or delivery. These fees can include (but are not limited to) Order Changes, delivery fees, Late Changes.

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